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Meet Our Staff

Our Staff here at Betten Baker Honda is here for your convenience. Feel free to contact us with questions or for a test drive.

Meet Our Owners Staff

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Co-Owner
Bryan Betten
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Co-Owner
Chris Baker

Meet Our New Car Department Managers Staff

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Business: 231-759-5847
New Car Sales Director
Joseph M. Grimm
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Business: 231-759-5842
New Car Sales Manager
Brandon Zufelt
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Business: 231-759-5838
New Car Sales Manager
Matt Daniels

Meet Our Pre-Owned Car Department Manager Staff

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Business: 231-759-5844
Pre-Owned Sales Manager
Pete Adkins

Meet Our Finance Department Staff

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Business Manager
Adam Hopma
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Business Manager
Leslie Davis
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Business: 231-759-5841
Finance & Inventory Manager
Teresa Dunson

Meet Our Office Staff

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Honda Receptionist
Leah Channdonnet
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Business: 231-759-5801
Assistant Office Manager
Karen Horner

Meet Our New Car Sales Staff

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231-759-5808
Sales & Leasing Consultant
Austin Myers
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231-759-5836
Sales & Leasing Consultant
Ben Smallegan
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231-759-5833
Sales & Leasing Consultant
Tony Alcala
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231-759-5832
Sales & Leasing Consultant
Mel Jordan
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231-759-5829
Sales & Leasing Consultant
Gage Hyrns

Meet Our Pre-Owned Car Sales Staff

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Business: 231-759-5848
Sales & Leasing
John Braun
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Business: 231-759-5843
Sales & Leasing
Howie Meloche
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Business: 231-759-5845
Sales & Leasing
Scott Hamilton
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Business: 231-759-5861
Sales & Leasing
Tom Schwab
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Business: 231-755-3757
Sales & Leasing
Mark Gardner
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direct 231-759-5844
Sales & Leasing
Dennis Smith
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direct 231-759-5835
Sales & Leasing
Jason Chester

Meet Our Service Staff

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Business: 231-759-5811
Parts and Service Director
John O'Rourke
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Business: 231-759-5812
Assistant Service Manager
Julie Kitchen
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Business:231-759-5817
Service Consultant
Avery Bolling
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Business: 231-759-5814
Service Consultant
Andrew Clapp
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Shuttle Driver
Jack McCarl
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Honda Master Technician A.S.E.
Dan Leak
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Honda Master Technician
Jonathan Polderman
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Honda Technician
Ron Epplett
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Honda Technician
Anthony Zeller
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Service Tech
Austyn Leak
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Detail Manager
Joe Vanhill

Meet Our Parts Staff

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Business: 231-759-5821
Parts Manager
Kelli Griffes
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Business: 231-759-5822
Honda Parts Technician
Bret Southland
Directions Link

Our Location

Betten Baker Honda
2501 Henry Street

Muskegon, MI 49441

Sales: (231) 755-3757

Sales Hours

Monday9:00 am - 8:00 pm
Tuesday9:00 am - 8:00 pm
Wednesday9:00 am - 8:00 pm
Thursday9:00 am - 8:00 pm
Friday9:00 am - 6:00 pm
Saturday9:00 am - 4:00 pm
SundayClosed

Service Hours

Monday7:00 am - 7:00 pm
Tuesday7:00 am - 7:00 pm
Wednesday7:00 am - 7:00 pm
Thursday7:00 am - 7:00 pm
Friday7:00 am - 6:00 pm
Saturday8:00 am - 3:00 pm
SundayClosed

Parts Hours

Monday7:00 am - 7:00 pm
Tuesday7:00 am - 7:00 pm
Wednesday7:00 am - 7:00 pm
Thursday7:00 am - 7:00 pm
Friday7:00 am - 6:00 pm
Saturday8:00 am - 3:00 pm
SundayClosed

I live over 1,100 miles away, and over the years while here on vacation, have visited Betten Baker Honda a few times for an oil change or minor repair. Each visit left me very impressed with the Service Department. This summer, I had the unfortunate experience of replacing my Civic. My plans were...

I purchased a 2017 Civic Type R from Betten Baker Honda. Tony Alcala and his team were simply fantastic from beginning to end. I've purchased many cars in the past and this experience by far surpasses them all. Tony was patient and kept me informed throughout the entire process. They accommodated...

My purchasing experience for my new car was absolutely awesome. My sales person was very down to earth and very easy to work with. It was the best experience I have had in purchasing a vehicle. I truly look forward to working with this dealership again with any new purchases in the future

I can't provide enough accolades for Tony Acala and Joe (GM). They went the extra mile to help with my turning in my lease and facilitating a buyout for it. THEY are amazing. I drove 225 miles one way to have Tony handle this and the drive was every mile... WORTH IT!!!! Thanks Tony & Joe! You're...

Knowledgeable, quick, personal and friendly service, which is the norm, is what I experienced while in Betten for a routine oil change and maintenance check.

Service is always awesome !!! Julie takes great care of her customers!! She is friendly and knowledgeable about her job. I don't feel like I am just another customer when I am there :)

Good repair job, pleased with service , very helpful. We love our Honda, just 10,000 miles on it, so needless to say we are so glad it was repaired so Good. Thankyou

Saturday afternoon service hours saved the day. The service writer kept me up to the minute on my service.

New owners of a Honda. We were traveling and needed an oil change, Betten Honda was on our way, so I made an appointment. JULIE, was who we made the appointment with on the phone, she was great through the appointment process. We arrived a hour hour early, but were able to get right in! We ended up...

From beginning to end it was a great experience. Teresa was incredible to work with, Joe did a nice job closing the deal and Adam was great to work with on the financing. Better Honda has a very strong team selling their products.

I had a basic oil change and tire rotation. I was there about 1/2 hour! They even washed my car! Very happy.

Excellent service as always our service rep julie always friendly and knowledgeable, service was done quickly with little wait time

We called Betten Honda and they told us to call our roadside service number on the key. They came out within 30 minutes and jumped the car and told us to go directly to Betten Honda. They took us right in and checked the car out and couldn't find anything wrong. Told us they would leave the issue...

Every person I worked with helped to make my experience great. This is my third vehicle from this dealership and plan to continue working with them in the future. I think they are just good people.

We had the very best experience here! Pete, Adam, and Scott had our best interest every step of the way! They found the exact SUV we were looking for and had it brought in! They made the whole process enjoyable and easy. We will be recommending all of our friends and family! Thank you all in the...

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