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Our Location

Betten Baker Honda
2501 Henry Street

Muskegon, MI 49441

Service: 231-755-3757

Service Hours

Monday7:00 am - 7:00 pm
Tuesday7:00 am - 7:00 pm
Wednesday7:00 am - 7:00 pm
Thursday7:00 am - 7:00 pm
Friday7:00 am - 6:00 pm
Saturday8:00 am - 3:00 pm

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Free Inspection with Engine light on  : Free Inspection with Engine light on
Free Inspection with Engine light on

Free Inspection with Engine light on

Free Inspection with Engine light on

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Meet Our Service Staff

Business: 231-759-5811
Parts and Service Director
John O'Rourke
Business: 231-759-5812
Assistant Service Manager
Julie Kitchen
Service Consultant
Avery Bolling
Business: 231-759-5814
Service Consultant
Andrew Clapp
Shuttle Driver
Jack McCarl
Honda Master Technician A.S.E.
Dan Leak
Honda Master Technician
Jonathan Polderman
Honda Technician
Ron Epplett
Honda Technician
Anthony Zeller
Service Tech
Austyn Leak
Detail Manager
Joe Vanhill

Contact Information

I live over 1,100 miles away, and over the years while here on vacation, have visited Betten Baker Honda a few times for an oil change or minor repair. Each visit left me very impressed with the Service Department. This summer, I had the unfortunate experience of replacing my Civic. My plans were...

I purchased a 2017 Civic Type R from Betten Baker Honda. Tony Alcala and his team were simply fantastic from beginning to end. I've purchased many cars in the past and this experience by far surpasses them all. Tony was patient and kept me informed throughout the entire process. They accommodated...

My purchasing experience for my new car was absolutely awesome. My sales person was very down to earth and very easy to work with. It was the best experience I have had in purchasing a vehicle. I truly look forward to working with this dealership again with any new purchases in the future

I can't provide enough accolades for Tony Acala and Joe (GM). They went the extra mile to help with my turning in my lease and facilitating a buyout for it. THEY are amazing. I drove 225 miles one way to have Tony handle this and the drive was every mile... WORTH IT!!!! Thanks Tony & Joe! You're...

Knowledgeable, quick, personal and friendly service, which is the norm, is what I experienced while in Betten for a routine oil change and maintenance check.

Service is always awesome !!! Julie takes great care of her customers!! She is friendly and knowledgeable about her job. I don't feel like I am just another customer when I am there :)

Good repair job, pleased with service , very helpful. We love our Honda, just 10,000 miles on it, so needless to say we are so glad it was repaired so Good. Thankyou

Saturday afternoon service hours saved the day. The service writer kept me up to the minute on my service.

New owners of a Honda. We were traveling and needed an oil change, Betten Honda was on our way, so I made an appointment. JULIE, was who we made the appointment with on the phone, she was great through the appointment process. We arrived a hour hour early, but were able to get right in! We ended up...

From beginning to end it was a great experience. Teresa was incredible to work with, Joe did a nice job closing the deal and Adam was great to work with on the financing. Better Honda has a very strong team selling their products.

I had a basic oil change and tire rotation. I was there about 1/2 hour! They even washed my car! Very happy.

Excellent service as always our service rep julie always friendly and knowledgeable, service was done quickly with little wait time

We called Betten Honda and they told us to call our roadside service number on the key. They came out within 30 minutes and jumped the car and told us to go directly to Betten Honda. They took us right in and checked the car out and couldn't find anything wrong. Told us they would leave the issue...

Every person I worked with helped to make my experience great. This is my third vehicle from this dealership and plan to continue working with them in the future. I think they are just good people.

We had the very best experience here! Pete, Adam, and Scott had our best interest every step of the way! They found the exact SUV we were looking for and had it brought in! They made the whole process enjoyable and easy. We will be recommending all of our friends and family! Thank you all in the...

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