Betten Baker Honda

Meet Our Staff

Our staff here at Betten Baker Honda is here for your convenience. Feel free to contact us with questions or for a test drive.

Meet Our Owners Staff

Co-Owner Bryan  Betten
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Co-Owner
Bryan Betten
Co-Owner Chris  Baker
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Co-Owner
Chris Baker

Meet Our New Car Department Managers Staff

General Manager Joseph  M. Grimm
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Business: 231-759-5847
General Manager
Joseph M. Grimm
New Car Sales Manager Brandon  Zufelt
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Business: 231-759-5842
New Car Sales Manager
Brandon Zufelt

Meet Our Pre-Owned Car Department Manager Staff

General Sales Manager Jeff Baker
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Business: 231-759-5818
General Sales Manager
Jeff Baker

Meet Our Finance Department Staff

Business Manager Leslie  Davis
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Business Manager
Leslie Davis
Business Manager Adam  Hopma
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Business Manager
Adam Hopma
Business Manager Robert Rhodes
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Business: 231-759-5865
Business Manager
Robert Rhodes

Meet Our Office Staff

Title Clerk Leah  Channdonnet
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Title Clerk
Leah Channdonnet
Assistant Office Manager Karen  Horner
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Business: 231-759-5801
Assistant Office Manager
Karen Horner

Meet Our New Car Sales Staff

Sales & Leasing Consultant Tony  Alcala
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Business: 231-759-5833
Sales & Leasing Consultant
Tony Alcala
Sales & Leasing Consultant Gage Hyrns
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Business 231-759-5829
Sales & Leasing Consultant
Gage Hyrns
Sales & Leasing Consultant Austin Myers
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231-759-5808
Sales & Leasing Consultant
Austin Myers
Sales & Leasing Consultant Jon Reese
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Business: 231-759-5825
Sales & Leasing Consultant
Jon Reese
Sales & Leasing Consultant Will Ripley
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Business: 231-759-5832
Sales & Leasing Consultant
Will Ripley

Meet Our Pre-Owned Car Sales Staff

Sales & Leasing Consultant Tom  Schwab
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Business: 231-759-5861
Sales & Leasing Consultant
Tom Schwab
Sales & Leasing Consultant Shane Watts
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Business: 231-759-5853
Sales & Leasing Consultant
Shane Watts
Sales Consultant Chris Merwin
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Business: 231-759-5804
Sales Consultant
Chris Merwin

Meet Our Service Staff

Parts and Service Director John  O'Rourke
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Business: 231-759-5811
Parts and Service Director
John O'Rourke
Assistant Service Manager Julie  Kitchen
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Business: 231-759-5812
Assistant Service Manager
Julie Kitchen
Service Consultant Andrew Clapp
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Business: 231-759-5814
Service Consultant
Andrew Clapp
Service Consultant Dwayne Lafayette
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Business: 231-759-5817
Service Consultant
Dwayne Lafayette
Shuttle Driver Jack  McCarl
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Shuttle Driver
Jack McCarl
Honda Master Technician A.S.E. Dan  Leak
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Honda Master Technician A.S.E.
Dan Leak
Honda Master Technician Jonathan  Polderman
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Honda Master Technician
Jonathan Polderman
Honda Technician Ron  Epplett
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Honda Technician
Ron Epplett
Honda Technician Anthony  Zeller
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Honda Technician
Anthony Zeller
Service Tech Austyn  Leak
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Service Tech
Austyn Leak
Detail Manager Joe  Vanhill
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Detail Manager
Joe Vanhill

Meet Our Parts Staff

Parts Manager Kelli  Griffes
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Business: 231-759-5821
Parts Manager
Kelli Griffes
Honda Parts Technician Scott Hichue
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Business: 231-759-5824
Honda Parts Technician
Scott Hichue
Honda Parts Technician Bret  Southland
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Business: 231-759-5822
Honda Parts Technician
Bret Southland
Cashier & Warranty Advisor Sarah Dragone
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Business: 231-759-5802
Cashier & Warranty Advisor
Sarah Dragone

Our Location

Betten Baker Honda
2501 Henry Street
Muskegon, MI 49441

Sales: 231-408-6020
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Sales Hours

Monday9:00 am - 8:00 pm
Tuesday9:00 am - 7:00 pm
Wednesday9:00 am - 7:00 pm
Thursday9:00 am - 8:00 pm
Friday9:00 am - 6:00 pm
Saturday9:00 am - 4:00 pm
SundayClosed

Service Hours

Monday7:00 am - 7:00 pm
Tuesday7:00 am - 7:00 pm
Wednesday7:00 am - 7:00 pm
Thursday7:00 am - 7:00 pm
Friday7:00 am - 6:00 pm
Saturday8:00 am - 3:00 pm
SundayClosed

Parts Hours

Monday7:00 am - 7:00 pm
Tuesday7:00 am - 7:00 pm
Wednesday7:00 am - 7:00 pm
Thursday7:00 am - 7:00 pm
Friday7:00 am - 6:00 pm
Saturday8:00 am - 3:00 pm
SundayClosed
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5 stars!

- Nicole Lindsay

Wonderful Experience!

- PastorAbc Chuck

5 Stars!

- Maury Melendes

We worked with Mitch and he did such a great job. My first time buying a car from any kind of dealership and it couldn't have gone better! I looked at different vehicles and test drives and they happen to get exactly what the wife wanted in stock yesterday. He got to work on a good deal, good trade...

- E S

Shane is the best. See him for your vehicle!!!

- Bill Spalding

Betten Honda is full of awesome employees and I love them all!

- Joel DeBoef

Tony Alcala is without a doubt the best salesman I have ever dealt with. He went above and beyond to make sure I got what I asked for, even when it came to getting me cold water. I'm not the easiest person to accommodate. However, he did such a good job I drove out with a new car. (my car was just...

- Wendy Luders

Friendly service from the gentleman who greeted me at the door to the young lady in the service department.

- Jessica Tunningly

We just purchased a new 2019 Honda Pilot Touring from Austin this past weekend. We started our search back in April when we first test drove the newer Pilots (we've owned a 2011 for the past 6 years). Austin was very knowledgeable when it came to the Pilots and was able to answer all of our...

- Melissa Hoffman

GOOD WORK AT A GOOD PRICE!

- Dean Griffin

Recall on our van air bag. They fixed it in a few short minutes. Checked out the van. And even gave it a wash. Thanks Honda Betten Baker.

- Bette-ann Flood

I recently leased a new 2019 Honda Passport, our experience was outstanding and I would recommend them to anyone looking for a Honda product. Brandon and Austin were exceptional in helping us get the best product for our needs, the entire team was awesome!!

- Ruthann Clark

Fast and courteous, nice waiting area too.

- Mary Haan

Austin was our sales associate. He is so knowledgeable and helpful. He took great care of us! I will definitely buy a car from him again. He took the time to answer every question I had and he spent all the time I needed to teach me how to use all the fun new gadgets on our new Honda Pilot! I was...

- Jilllian Murphy

Looked all over Michigan for a great deal and Betten Baker Honda and Shane Watts had the best deal by far! Great experience with Shane, very personable and communicated everything with me every step of the way. No surprises he let me know everything up front. Worked with Adam on the paperwork end...

- Chad Adkins

We just got into our first Honda Pilot! It’s a brand new 2019 EX-L, and we absolutely love it. We are even more thrilled by our experience with this dealership. By far the best experience we have ever had. We worked with Jon Reese, who was very knowledgeable and easy to work with. I highly...

- Patrick Kane

Visited the service dept today, without a appointment . Took me right in and gave me a 45 minute to 1 hr. Estimated wait time. Couldn't believe they called that the car was ready for pickup in only 30 minutes. As a added bonus they came in with a price lower than the written estimate. Now that...

- Leonard Bullock

Julie and the team always provide awesome service!

- Rich Loomis

My granddaughter just bought a car here. Excellent service and very knowledgeable/friendly salesman and financial guy. I will be looking for my next car here.

- Greg W.

I am new to Allendale, MI relocating from Nashville, TN so I was not familiar with any dealerships up here. Austin Myers was my sales representative who worked with me accommodating my tight schedule. I was in contact with 2 Honda dealerships and ultimately went with Betten Baker Honda because of...

- Kane B.
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